If you do not find answers to your questions here, please email us at firstname.lastname@example.org or
call 920-854-SAIL (7245) and we would be happy to answer additional questions.
Q: How much does it cost to take a Catamaran Cruise?
A: Our Day Time cruises are $45 per person. The Sunset Cruise is $60 per person, tax is included.
Q: How long does the Cruise last?
A: Sailing time duration is 1 hour and 30 minutes for the daytime trip and 2 hours for the sunset trip.
Q: Will I get wet?
A: Floating on top of a Lake there is always water involved! On most days you will not get wet. While seated on our benches you will stay dry, however, if you would like to venture out onto our trampolines, you may get splashed as we sail over the waves.
Q: Do we need to make reservations?
A: Yes, because of our popularity and limited space, reservations are highly recommended. We also encourage you to plan your cruise for the first part of your vacation. That way, if the weather does not cooperate you will have other opportunities to go sailing.
We take phone reservations up to 14 days in advance and will need a Credit card to secure your spot(s).
Q: What are your cancellation and refund policies?
A: You have 48-hours prior to your reservation to cancel without any penalty. A cancellation after that point or a no-show will be charged the full amount per person. *If WE cancel due to weather, you will not be charged; rather we hope to be able to reschedule you for a better weather day.
Q: What form of payment do you accept?
A: We accept Cash, Debit Cards, MasterCard, Visa, Discover, American Express, or Travelers Check.
Q: Where are you located?
A: We operate out of Ephraim's South Shore Pier, across the street from the world famous Wilson's Ice Cream Parlor.
9993 Highway 42, Ephraim, WI 54211
Q: Do I need prior experience?
A: No prior skill or physical ability of any kind is needed. The captain and crew do all the work for you. You just have to come prepared to have a good time!
Q: What should I wear?
A: Please dress for the weather on the day of your cruise. It is often cooler on the lake, so we encourage you to bring an extra layer along with you. A hat and sunglasses are recommended as well.
If you would like to lounge on our trampoline please wear clothing you are willing to possibly get wet.
Q: Can I bring my own food and drinks?
A: Yes, you may bring along whatever you like to eat or drink, including alcohol.
Q: Can I bring my camera along?
A: Yes, you will want to capture the beauty of the Ephraim shorelines and islands, as well as the beautiful white sails against the blue sky!
Q: What are the days and times the boats depart?
A: We are operating mid-May – mid-October. We are usually open 7 days a week, weather permitting with cruises going out up to six times a day. Please call to make a reservation. Trips leave at 9:00, 10:30, 12:30, 2:30, 4:30 and sunset trips at 6:00-6:45 depending upon sunset times.
*Before Memorial Day and after Labor Day, please call in advance to find out what the schedule is for the week.
IMPORTANT: It is best to make your reservation at the BEGINNING of your vacation in case Mother Nature does not cooperate.
Q: Do you offer gift certificates?
A: Gift Certificates are a unique idea for special occasions. If you would like to give someone the gift of sailing, give us a call or stop by our booth. We can have the gift certificates ready for pick-up or we can mail them to you.